Return Policy

Thank you for shopping with Hanke! We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free return policy to ensure your peace of mind.

**Returns**

- You may return any unused and undamaged item within 30 days of purchase for a full refund or exchange.
- To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.
- Once your return request is approved, we will provide you with a return shipping label.
- Please securely package the item in its original packaging and include all accessories and tags.
- Once we receive your return, we will inspect the item and process your refund or exchange within 3-5 business days.

**Exchanges**

- If you would like to exchange your item for a different color or size, please indicate your preference when contacting our customer service team.
- Exchanges are subject to availability. If the desired item is not in stock, we will issue a refund instead.

**Refunds**

- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5-10 business days for the refund to reflect in your account, depending on your financial institution.

**Contact Us**

If you have any questions or concerns about our return policy, please feel free to reach out to our customer service team at [email protected] We are here to assist you and ensure a smooth and satisfactory shopping experience with Hanke.

Thank you for choosing Hanke for your travel needs. We appreciate your support and look forward to serving you again in the future.